Designing the Innovative University Using Australian Business Excellence (ABEF) and the European Foundation for Quality Management (EFQM) to Increase Quality of Human Resource
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چکیده
منابع مشابه
European Foundation for Quality Management (efqm) Business Excellence Model: a Literature Review and Future Research Agenda
The European Foundation for Quality Management (EFQM) business excellence model is widely recognized as a representative theory to improve traditional Total Quality Management (TQM) by expanding the narrow quality-oriented concept into a holistic management concept. The EFQM model, an integrative business system, covers all management activities composed of input, process, and output (Black et ...
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ارزیابی عملکرد بیمارستان شهید بهشتی قم براساس الگوی تعالی سازمانی EFQM (European Foundation for Quality Management)
زمینه و هدف: ارزیابی عملکرد، ابزار مهمی جهت اندازه‌گیری میزان دستیابی سازمان به اهداف کیفی و دستیابی به تعالی عملکرد است. از بین الگوهای تعالی سازمانی که در حال حاضر برای ارزیابی کیفیت خدمات در بیمارستان‌ها مورد استفاده قرار می‌گیرد، الگوی تعالی سازمانی بنیاد اروپایی مدیریت کیفیت (EFQM) با استقبال بیشتری روبهرو شده است. این پژوهش با هدف ارزیابی عملکرد بیمارستان شهید بهشتی قم براساس الگوی تعالی...
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ژورنال
عنوان ژورنال: Journal of Economics and Management Sciences
سال: 2018
ISSN: 2576-3016,2576-3008
DOI: 10.30560/jems.v1n1p192